Have a question or a project in mind?
Cliquer sur la carte pour afficher les coordonnées de votre chargé d’affaires.8h00 – 12h30, 13h30 – 17h30
Becket House
1 Lambeth Palace Road
London SE1 7EU - United Kingdom
Christophe Foulonneau
cf@texaa.co.uk
+44 (0) 20 7092 3435
www.texaa.com
Becket House
1 Lambeth Palace Road
London SE1 7EU
United Kingdom
Caroline Franquet
cfranquet@texaa.de
+49 (0) 69 962 17 63 16
www.texaa.de
Walter – Kolb Strasse 9 -11
D – 60594 Frankfurt / Main
Germany
Christelle Albertelli
export@texaa.com
+33 (0) 5 56 75 71 43
Write to us
If you would like to request a quotation, please give the contact details of your business and describe what you need. We will respond as quickly as possible.Request for documentation and samples
F.A.Q
Brexit – What is changing (UK)
– When placing the order, we will require your EORI number. The EORI number is a mandatory international registration number that can be obtained from HRMC. www.gov.uk/eori
– Our prices are DDP Excluding Tax. You must pay the VAT separately at the current UK rate (20%). The VAT can be claimed back at a later date.
– Transport operations may extend beyond the usual 1-week delay, depending on the backlog at customs.
Brexit – What is unchanged (UK)
– All quotations issued in 2020 remain valid in 2021.
– Our 2020 price list is extended identically for Q1 2021.
– Our payment terms remain unchanged: 30% deposit and the balance 30 days after shipping (pending on approval and credit limits).
– Our products do not fall under any specific legislation. They are labelled as EU products and are exempt of custom duties.
– Texaa covers the transport and logistics insurance costs.
– Texaa covers the cost of the stamp duties charged for customs clearance.
– Our lead times remain the same.
Can I have an appointment?
Our business representatives travel every day to installation sites and to see our customers. Please feel free to contact them and suggest the best dates and times for you, preferably by e-mail.
Can I visit Texaa?
We welcome visitors by appointment to our workshop near Bordeaux.
Please contact us by e-mail at communication@texaa.fr to organise your visit.
Deliveries
For the UK all orders worth £2,174 and more are delivered for free throughout UK. For the US please contact us.
We can also send our products anywhere else.
How do I get my products installed?
Joiners and upholsterers are the best skilled to install our products easily. We work regularly with some professionals, who we can recommend. If you have a tradesperson, who you trust, we can support him/her. You can find our installation instructions and tips here.
Order tracking
If you need information about your order, please contact the person in charge of handling it: the name is at the top left of your quote.
Lead times
Our products are manufactured to order. Our standard manufacturing time is 3 weeks for most of our products. Non-standard products take from 5 weeks. We also perform miracles on a regular basis! Please feel free to contact us.
How can I order Texaa products?
Our products are manufactured in our workshop and made available to order. Just contact the Texaa business representative of your region. If you already have a quote, you can also contact the person handling your order: the name is at the top left of your quote.
Who should I call?
To get a quote, a delivery time or technical information, we recommend you call your regional Texaa business representative, who you can find here.
How can I get a quote?
By contacting the Texaa business representative of your region by telephone or e-mail and leaving your contact details and what you need. We will send you a quote promptly.
Who are Texaa’s customers?
Everyone.
We manufacture our products to order in our workshop just outside Bordeaux in France. Our products are designed to meet the requirements of buildings that offer access to the public.
How can I get a quote?
By contacting the Texaa business representative of your region by telephone or e-mail and leaving your contact details and what you need. We will send you a quote promptly.
How can I order Texaa products?
Our products are manufactured in our workshop and made available to order. Just contact the Texaa business representative of your region. If you already have a quote, you can also contact the person handling your order: the name is at the top left of your quote.
How do I get my products installed?
Joiners and upholsterers are the best skilled to install our products easily. We work regularly with some professionals, who we can recommend. If you have a tradesperson, who you trust, we can support him/her. You can find our installation instructions and tips here.
Got a technical question?
All our technical data sheets are here. Your regional Texaa business representative can also help; please feel free to contact him/her.
Can I have an appointment?
Our business representatives travel every day to installation sites and to see our customers. Please feel free to contact them and suggest the best dates and times for you, preferably by e-mail.
Lead times
Our products are manufactured to order. Our standard manufacturing time is 3 weeks for most of our products. Non-standard products take from 5 weeks. We also perform miracles on a regular basis! Please feel free to contact us.
Deliveries
For the UK all orders worth £2,174 and more are delivered for free throughout UK. For the US please contact us.
We can also send our products anywhere else.
Who should I call?
To get a quote, a delivery time or technical information, we recommend you call your regional Texaa business representative, who you can find here.
Order tracking
If you need information about your order, please contact the person in charge of handling it: the name is at the top left of your quote.